1. NE14HOCKEY Privacy Policy
This is the NE14HOCKEY.COM privacy policy. Last updated 31/07/2007.
1.1 Information Collection & Use
Any personal information we collect from you during the registration process or while taking part in competitions will not be given, sold or re-supplied to any other organizations. Any other organizations or suppliers you link to from NE14 HOCKEY.COM may collect information from you and will use it in line with their own privacy policies.
1.1 Registration
In order to use all the facilities on the NE14HOCKEY web site, you must first complete the registration form and create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you only about the services on our site in which you have expressed interest.
NE14HOCKEY Ltd is the sole owner of the information collected on NE14HOCKEY.COM. NE14HOCKEY Ltd collects personally identifiable information from our users at several different points on our Web site. You can be assured that this information will remain exclusively within NE14HOCKEY Ltd
1.2 Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
1.3 Competitions
Every month we will provide you with the opportunity to participate in competitions on our site. If you participate, we will request certain personally identifiable information from you. At the point of participation you will only be asked for your membership number. We will contact all winners individually when the competitions are over to clarify details such as delivery address and preferred prize.
We use this information to arrange delivery of the your prize. Limited information will be required for publicity purposes both on our site and for use with selected media. The extent of the information that may be required for publicity use will be set out in the competition terms and conditions. It will not be requested until the winner of the competition is known.
We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
1.4 Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. NE14HOCKEY Ltd stores this information for the sole purpose of sending this one-time email [and tracking the success of our referral program].
Your friend may contact us at referrals@NE14HOCKEY.COM to request that we remove this information from our database.
2 Communications from the Site
This section of the policy covers communications from NE14HOCKEY.COM to our members and customers.
2.1 Special Offers and Updates
We will occasionally send you information on products, services, special deals, or promotions. [You can sign up for these emails from us on our registration page.]
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”
2.2 Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
2.3 Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. You may opt-out of these communications. Please see “Choice and Opt-out.”
2.4 Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email only to the address you have provided.
2.5 Profile
We store information that we collect through cookies, log files, and clear gifs, to create a “profile” of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share your profile with any other third parties.
3. Information Sharing and Disclosure
This section of the policy covers the infromation that we share to our partners/advertisers.
3.1 Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
3.2 Personally identifiable information:
We DO NOT Share Personally Identifiable Information with Third Parties
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
3.3 Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
4. Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at optout@NE14HOCKEY.COM. We offer an opportunity to opt-out of certain communications on our member profiles or you may contact us at optout@NE14HOCKEY.COM.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
5. Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
6. Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.
Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See “Third Party Advertisers.”
This privacy statement covers the use of cookies by NE14HOCKEY.COM only and does not cover the use of cookies by any advertisers. [See the “Third Party Advertisers” section.]
7. Clear Gifs (Web Beacons/Web Bugs)
We and some of our third party advertising partners employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”
8. Third Party Advertisers
The ads appearing on this Web site are delivered to users by Google, our advertising partner. We share Web site usage information about users with a reputable third party Google for the purpose of targeting our Internet banner advertisements on this site.
Google uses cookies and clear GIFs on this site, which allow it to recognize a user's cookie when a user visits this site. The information that Google collects and shares through this technology is not personally identifiable.
For more information about our third-party advertiser, or to learn more about the choices available to you regarding this anonymous information, please click here
9. Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by NE14HOCKEY Ltd. Please be aware that we, NE14HOCKEY Ltd, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
10. Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
11. Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may update it by making the change on your member profile.
12. Security
The security of your personal information is important to us.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at security@NE14HOCKEY.COM.
13. Business Transitions
In the event NE14HOCKEY Ltd goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
14. Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
15. Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: privacy@NE14HOCKEY.COM.
16. Registered Office
NE14HOCKEY Limited is a Limited Company registered in England and Wales. Company Registration No 6312449
Registered Office:
19 Martinsbridge
Peterborough
Cambridgeshire
PE1 4YB